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Shipping & Return Policies

It is our hope that you will be happy with all of your purchases.

However, if you are not -- or if your merchandise is defective or damaged -- we will offer a 30 day unconditional money back guarantee.

Processing returns, refunds, and replacements are handled on an individual basis, depending on the situation. Please note the following guidelines and procedures:

If you want to refuse delivery of your purchase.

If you haven't yet opened the package, leave the package unopened, circle the return address, and write clearly "Return to Sender" across the front. When we receive the package, your account will immediately be credited for the full amount paid, and we will send you an e-mail message to that effect. (There are no penalties or restocking fees.)

If you want to return a defective purchase.

If you accept delivery, but wish to return it because it is damaged, doesn't work, or is otherwise defective, you may do so within 30 days of the original invoice date, provided you have contacted us and been issued a Return Merchandise Authorization (RMA) Number. Include our completed RETURN FORM found HERE. You will need Adobe Acrobat Reader (free download using the link provided below) to view the page.

DAMAGED: Items received were damaged or broken.
DOESN'T WORK/DEFECTIVE: Items received do not work properly or are mechanically defective.

We will gladly, at our discretion, issue a credit for the full original amount paid, ship a replacement product, or we may repair the item and return it to you. Simply place the items in their original packaging with the Return Form enclosed, seal the package, and return it to us. Return shipments should be sent via traceable means as MyOnlineSource.com is not responsible for return shipments it does not receive.

If you want to return a non-defective purchase.

If you accept delivery, but wish to return it because the order was incorrect, the items were not as described or pictured, the items were below quality expectations, or the order was delayed beyond an acceptable time frame, you may do so within 30 days of the original invoice date, provided you have contacted us and been issued a Return Merchandise Authorization (RMA) Number. Include our completed RETURN FORM found HERE. You will need Adobe Acrobat Reader (free download using the link provided below) to view the page.

INCORRECT: Items received are not what was ordered.
NOT AS DESCRIBED OR PICTURED: Items received were not what was expected from what you saw on our website.
QUALITY BELOW EXPECTATIONS: Items received do not meet the quality standards you expected.
ORDER DELAYED - NEEDED SOONER: Items received were delayed beyond an acceptable time frame.

We will gladly issue a credit for the full original amount paid. However, ALL NON-DEFECTIVE RETURNS ARE SUBJECT TO A 10% RESTOCKING FEE. If additional postage and packaging expenses are necessary for the return, they are the customer's responsibility and therefore, are non-refundable.

1.Call for a Return Merchandise Authorization (RMA) Number (1-312-238-9514 M-F 9AM-5PM CST).

Returns will not be accepted at our warehouse without a valid Return Merchandise Authorization (RMA) Number. RMA numbers expire after 14 days. Any return (except unopened delivery refusals) we receive without an RMA number will be documented and returned to you.

2.Inspect Your Return.

ALL products being returned must be 100% complete and must be packaged in ORIGINAL PACKAGING. All packing materials, manuals, diskettes, CDs, digital media, blank warranty cards and other accessories and documentation must be included in the original packaging as provided by the manufacturer. A return will not be processed, or a restocking fee may be charged in the event ANY items included in the original shipment to you are not present in the returned package. Items sent for return or replacement consideration will be immediately denied if the return shipment is received by us improperly packaged, altered or physically damaged. ALL ITEMS WILL BE INSPECTED AND TESTED UPON RECEIPT. Any discrepancies including, but not limited to, the following list will result in the package being returned to the customer and credit or replacement will not be issued.

All returned packages will be thoroughly inspected in accordance with our inspection criteria, and a determination will be made if eligibility requirements are met for credit, replacement, exchange, or repair. The following factors may result in the delay or denial of processing your return:

Products which are improperly packaged.
Products returned to us in non-qualified shipping containers.
Packages affixed with counterfeit label(s) or affixed with labels exhibiting tampering.
Products with any standard certification labels removed (UL listing, capacity, brand name).
Products or packages with barcode label removed.
Products with serial number which does not match serial number on package or invoice (We maintain serial number tracking).

3.Ship and Insure Your Return.

We strongly recommend that you FULLY insure the package you are returning. This is for YOUR protection in the event the package is lost or damaged in transit. We suggest that you use a "traceable carrier" that can provide you with proof of delivery. C.O.D. returns will not be accepted. MyOnlineSource.com shall not be responsible for items returned that are lost or damaged in transit. Postage and handling charges to our warehouse will be paid by the customer and is non-refundable. In the event that the product you are returning does NOT meet the requirements described in this document, we will photograph the merchandise and packaging and prepare a detailed summary of our determination to deny the return. The merchandise will then be returned to you.

Questions? To discuss issues not covered in the above policy and procedures, please call our toll free customer service number:

1-312-238-9514 (Monday - Friday, 9AM - 5PM CST)

Your complete satisfaction is our number one priority. We'll do our best to:

Listen respectfully to your concerns.
Handle your case emphasizing your convenience, not ours.
Avoid whenever possible any further expense or unnecessary delays.

We hope to cultivate a continuing good relationship with you. Your trust is an important to us as your business.

Please e-mail your comments to: returns@myonlinesource.com

Or mail them to:

MyOnlineSource.com Questions
5034 W. 127th Street
Alsip, IL 60803

FEATURED ITEMS

Your Price:
$14.88

BRN WOOD BD CARPENTER ROSARY

Your Price:
$33.58

1"GF ST.FLORIAN PENDANT

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Additional Information about Christmas

Christmas christmas a Christian holiday celebrating the birth of Christ.

About two thousand years ago, in the town of Nazareth, there lived a young woman named Mary. She was engaged to be married to Joseph, a carpenter. One day an angel appeared before her and told her she had been chosen to have a special baby. The baby would be God's son and she must call him Jesus Soon after the angel's visit, Mary and Joseph were married. Mary was due to have her baby when they were told they had to go on a long journey to Bethlehem, which was where Joseph came from.This was because they had to pay a special tax. Mary had to ride on a donkey for a few days over the hills of Gallilee.

At last Mary and Joseph arrived in Bethlehem. It was crowded with other people who needed to pay their taxes. Mary was very tired and needed a place to stay. At each inn, the story was the same. There was no room for them. Eventually, one kind innkeeper said he had a stable where he kept his animals. They were welcome to stay there.

And so it was that a few hours later, Mary gave birth to her son in that stable. She wrapped Jesus in strips of cloth and laid Him in a manger full of hay.

At the same time, on a hillside overlooking Bethlehem, some shepherds were watching over their sheep. A bright light appeared in the sky. They were very afraid. It was an angel sent by God. The angel told them not to be afraid, because he had some good news. He said the Son of God had been born and they would find Him in Bethlehem.

The shepherds wanted to go and see the baby. When they arrived at the stable, they were filled with joy at seeing Jesus lying in the manger. They knelt down and worshipped Him. They told Mary and Joseph how the angel had appeared in the sky and told them that Jesus was to be the Saviour of the world.

Far away in the East, three wise men named Caspar, Melchior and Balthazar, saw a new star shining high in the sky. These men, who were kings, studied the stars and they knew this was a very special star. They studied their scrolls where it said that whenever a bright new star appeared it meant that a great ruler had been born.

The three wise men decided to find this new ruler. They went to Jerusalem to see King Herod, as they thought the baby would be in the palace. They asked to see the child that would be King of the Jews. The king was troubled. He thought this new king may take away his throne. He told them to return when they had found the baby so that he could worship the child himself.

The wise men set off to find the baby. They were guided by the star to the stable in Bethlehem. Here they knelt down and worshipped Jesus. They gave him gifts of gold, frankincense and myrrh. That night, the three men had the same dream where an angel warned them that King Herod wanted to kill Jesus and told them not to go back to his palace.

The wise men went back to their own country without calling to see Herod. Soon after Joseph had a dream where an angel told him to take Mary and Jesus to Egypt as King Herod had ordered that Jesus be killed. They left Bethlehem right away. When the wise men did not return, Herod ordered that baby boys in Bethlehem be killed. They did not find Jesus as he was safe.

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